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Branch Manager

Published on 24.09.2020


Website :
Industries :
Banking, insurance, finance
Job ads : See our Job Ads
Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending,... read more

Job Ad & Profile Description

Position : Branch Manager

To manage the rapid growth, we are looking for dynamic and hardworking individuals to join our operations all over Uganda as Branch Manager in Mbarara.

Job Description

  • Oversee the delivery of quality services at the Branch in line with the set standards, policies, procedures and processes.
  • Representing Watu Credit and implementing the Company’s business development plan in the assigned geographical area within the assigned mandate.
  • Maintaining Watu Credit service standards in serving the Company’s existing customers as well as in attracting new customers and expanding customer base.
  • Carrying out the Company’s and /or product marketing and information campaigns in liaison with the head-office.
  • Providing strong leadership for sales team assigned to his Branch/Unit to ensure the achievement of sales targets and expense control.
  • Allocate work and supervise staff to ensure smooth operations and service delivery at the Branch level.
  • Communicating the expectation levels and vision of the Company to members of Branch in line to the company’s corporate vision and goals.
  • Prepare periodical reports on Branch progress such as revenue/sales, clients’ numbers and marketing activities.
  • Participating in regular Performance Appraisals of the Branch/Unit members in line with company’s performance appraisal system.
  • Ensuring proper and timely loan request processing, acquiring necessary documentation and ensuring asset proper release (including but not limited to tracking installation and asset insurance).
  • Maintaining a record of client’s lifecycle from onboarding, payment schedules to final closure and issuance of logbook.
  • Maintaining business relationship with local dealerships/partners, tracking and insurance companies, regional boda-boda associations, if applicable.
  • Ensure constant follow-up and closure of all insurance related claims.
  • Ensure that the Branch petty cash is well utilized and all expenses approved by the designated Head of Department.
  • Custodian of all Branch resources and ensure that they are properly utilized.
  • Carrying out customer satisfaction surveys to help in identifying process and/or product improvement areas.
  • Taking lead on loan collection and recovery processes for the assigned geographical area.
  • Proposing process, procedure and cost-efficiency improvements within the Branch in liaison with the Head of Department.
  • Ensuring harmonious working environment in the assigned Branch.
  • Ensure timely renewal and acquisition of Branch licenses and permits.
  • Ensure timely payments of Branch bills such as water and electricity with proper approvals.
  • Performing any other duty that may be assigned from time to time.
Required profile for job ad : Branch Manager
  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 3 years
Job criteria for job ad : Branch Manager
Job category :
Industries :
Banking, insurance, finance
Employment type :
Permanent contract
Region :
Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda
Experience level :
2 to 5 years
Educational level :
Spoken language :
Number of Position(s) : 6

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