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Project Manager - Online Sports Betting

Published on 03.06.2023


Website :
Industries :
Temporary work, recruitment
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Job Ad & Profile Description

Position : Project Manager - Online Sports Betting

Our client, an Online Sports Betting Group is recruiting a talented Project Manager to join their Professional Services Department.

As an Project Manager you will manage all pre- and post-release activities, including ongoing customer management, new requests, and the client’s full life cycle.

Missions :

  • Develop strong customer relationships and maintain fluent communication with all relevant clients (internally and externally).
  • As the primary focal point, act as a trusted advisor to the client, enhancing the client relationship experience.
  • Manage onboarding to New Customers
  • Monitor usage and product adoption, proactively contact clients upon low usage and deliver coaching/training to improve their utilization and adoption of new channels
  • Drive growth by identifying upgraded opportunities and generating new revenues with existing customers.
  • Develop exceptional relationships to serve as a trusted consultant with B2B customers to optimize their business engagement strategy.
  • Represent the voice of the customer within other departments in the company, to provide valid input.
  • Work closely with product, R&D, support, and management teams.
  • Acting as a centralized focal point for tickets associated with customer communication, activities, and any appropriate escalations.
Required profile for job ad : Project Manager - Online Sports Betting

Skills and Experience Required : 

  • Between 3-5 years’ experience as a Project Manager or similar position.
  • English level – highly proficient in spoken and written English – Must.
  • Proven experience in customer facing roles, via telephone, web and face to face.
  • Obsesses over the customer- Excellent client-facing, presentation, and internal communication skills.
  • Multi-tasking – require handling large # of clients and tasks in parallel
  • A “make-it-happen” hands-on personality and approach.
  • Tech orientation with capabilities of creating tech-based processes.
  • Technical skills for guiding customers through technical processes.
  • Analytical skills and previous knowledge on Customer Successes KPIs
  • Ability to think and act independently
Job criteria for job ad : Project Manager - Online Sports Betting
Job category :
Marketing, communication
Industries :
IT, software engineering, Internet
Sports, cultural and social action
Employment type :
Permanent contract
Region :
Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda - International
City : Kampala
Experience level :
2 to 5 years
Educational level :
Spoken language :
Key Skills :
internal communication
marketing communication
customer management
Number of Position(s) : 1
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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