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CV Profile No.39460


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Last name : ******
First name : **********
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *****
Address : ***********************

Attached CV :

Profile details

Job category searched
» Marketing, communication
» Sales
» Transport, logistics
Professional experience
5 to 10 years
» Consumer goods
» Distribution, selling, wholesale
» Marketing, communication, media
» Motor, transportation equipment, reparation
» Transport, logistics, postal services
Professional Experience: 
06.2019 - 04.2020
Retail Territory Supervisor
Place and coordinate Fuel orders for different stations within the eastern region are well coordinated, calibrated and on time to avoid, stocking out at all times. Ensure that all region stations adopt health and safety, housekeeping best practices- Stage fire drills. Recruitment of all station staff and Stage required product knowledge to them. Spearhead fuel, lubricants and LPG sales target achievement per station per month. Carry out market research and analysis to establish trends and explore opportunities. Ensure station records such as DSSRs, near miss books, receipt books etc. are available at all times at the station.
04.2017 - 05.2019
Head Sales & Client Relations
3D services ltd
Ensuring excellent customer experience to boost referral selling and repeat business. I was also in charge of acquiring and onboarding of new business. I was supervising a team of 8 in Uganda and 3 in Kenya. I was incharge of proposal and bid preparation and submission
01.2015 - 03.2017
Client Relations Manager
3D services ltd
• Sales and Business development i.e. lobbying for more business from satisfied existing clients. • Customer Orientation and training all over the country • Visiting and interviewing decision makers to improve service delivery • Writing and compiling of meeting minutes • User training of how the 3D Tracking system works /Presentations • Report writing to administration on field visits • Account managing of key accounts to ensure smooth continuity like payment of subscription • Client retention/churn management • Client support on phone and WhatsApp any time any day. • Proof reading and interpretation of fleet management reports before sending them to clients • Client contact base management i.e. Updating ACT Client Relations System • Logging customer issues in ticketing system of the 3D Tracking system • Tracking MTTR for response & repairs • Checking that there are no OPEN tickets • Monitoring Warranty replacement / RMA. • Escalating support issues to 3DUK/Vendors • Tracking EOL (End of Life) units to ensure smooth tracking of assets • Referral letters from satisfied clients • Visiting / bring back churned customers
Integrity Team player Attention to detail Good negotiator Quick learner Positive attitude Mobile and flexible
08.2009 - 05.2013
Bachelor degree in Business statistics
Marketers University Kampala
More information
Entebbe - Gulu - Jinja - Kampala - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda - International
Place of residence : Wakiso
Permanent contract - Fixed-term contract

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