During this time with Conmix LTD, I have gained experience in handling sales and providing clients with extraordinary customer service. I also understand the importance of maintaining confidentiality when it comes to client and company information.
I’m hardworking, professional and have outstanding communication and interpersonal skills. I have the ability to answer questions efficiently when dealing with clients in person and to maintain appropriate phone etiquette at all times.
My experience includes preparing daily and weekly sales analysis, monitoring product trends, evaluating productivity and giving presentations. I have outstanding computer skills, the ability to use discretion and to make sound judgments when dealing with potential clients. My skills also include the ability to multi-task, pay attention to detail and to anticipate customer needs in advance. I'm fully experienced in handling quotation, submittal, mix design, pre-qualification and preparation of official forms like credit applications, Proforma Invoice, batch certificate, sample form and project warranties.
I have the ability to coordinate with concerned departments i.e. Sales/ Production/ Technical/ Dispatch/ Accounts/etc. to make sure the orders are delivered as per the customer's satisfaction. I'm knowledgeable of how to handle purchase orders, verification of prices/ payments terms/ credit approvals and also generating sales reports.
Skills
Product Knowledge.
Understanding of Common Business Softwares.
Business Communication.
Client Engagement.
Active Listening.
Conflict Management & Resolution.
Sales Presentations / Demos.
Social Selling.
Education
Bachelor
08.2010 - 03.2014
Bachelor's Degree in Mass Communication
Kampala university
Excellent written and verbal communication skills.
Confident, articulate, and professional speaking abilities (and experience)
Empathic listener and persuasive speaker.
Writing creative or factual.
Speaking in public, to groups, or via electronic media.
Excellent presentation and negotiation skills.
Industries: Event, receptionist - Hotel business, catering - Social, public and human services - Sports, cultural and social action - Tourism, leisure activities
Education:
09.1998 - 05.2001
Hotel & Hospitality Management
Dublin Institute of Technology
Languages: English (native)
Skills:
Dedicated general manager with more than 15 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet...
Industries: Research and developmentSocial, public and human servicesSports, cultural and social action
Education:
08.2001 - 08.2004
Social Work and Social Administration
Uganda Christian University-MukonoThis was a 3year course
08.2018 - 10.2019
Psot Graduate Diploma in Project and Management
Uganda Management Institute- UMI-Gulu
Languages: English (fluent)
Skills:
Project management skills, communication skills, problem solving skills, communication skills, computer (Ms. PowerPoint, Word, Excel& Access) skills, team player, leadership,...
Industries: Electric, electronic, optical and precision equipmentsElectricity, water, gas, nuclear, energyEngineering, development studiesMaintenance, servicing, after-sales services
Education:
08.2003 - 08.2007
Engineering
Kyambogo University
Languages: English (fluent)
Skills:
Leadership skills,
Budgeting and financial management,
Power equipment service and repair,
Project management
Presentation skills
Communication skills
Conflict resolution