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CV Profile No.55487

Contact this profile for a recruitment
Last name : *****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : *****
Address : *************************

Attached CV :

Profile details

Job category searched
» HR, training
» Health and social professions
» Management
» Marketing, communication
» Banking, insurance, finance
» Call centers, hotlines
» Education, training
» Research and development
» Temporary work, recruitment
Professional experience . More than 10 years
Professional Experience: 
Customer service advisor
Barclay's bank
04.2008 - 07.2016
-Issuing and receiving customer's cash -Attending to all customer queries. For example, if someone's cash was less by an amount that they were not aware of, it was the duty of the Customer service advisor to find out why and also ensure that a customer is informed in the best way possible in the earliest turn around. -Coming up with one customer initiative every quarter. This was a way of giving back to our customers as a way of thanking them for banking with us. This included offering the best customer service, dressing up for the day eg on independence day we would wear the independence colours and also decorate accordingly, surprise our customers with gift hampers and all this would make our customers happy and continue banking with us
Skills
Professional banker Professional adult and community educater Mobilizer
Education . Master
Masters in Adult and community education
Makerere university
08.2014 - 11.2017
Online learning amongst banking employees
Languages
englishfluent
More information
immediately
Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda - International
Kampala
Permanent contract - Fixed-term contract - Temporary work - Cooperative Education Program - Part-time work
08.03.2022
35

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