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CV Profile No.60024

Contact this profile for a recruitment
Last name : ***************
First name : *******
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : *****
Address : *****************************************

Attached CV :

Profile details

Job category searched
» IT, new technologies
» Marketing, communication
» Telemarketing, teleassistance
» Tourism, hotel business and catering
» Airport and shipping services
» IT, software engineering, Internet
» Import-export business
» Marketing, communication, media
Professional experience . 2 to 5 years
Professional Experience: 
Digital Marketing Manager
Lighthouse German Restaurant and Accommodation
08.2021 - 02.2022
- Created and implemented marketing strategies both locally and internationally. - Contributed to development of marketing and branding materials. - Designed social media posts and edited pictures sent to me from Lighthouse so that we can attain better quality. - Content marketing. - Created and updated all the existing social media platforms such as Facebook, Instagram, Google My Business & LinkedIn. - Posted social media posts on Instagram. Facebook, LinkedIn and Google My Business. - Handled TripAdvisor, booking.com and Airbnb accounts - Monitored the performance and engagement of all the posts daily on Facebook, Instagram, Google My Business and LinkedIn. - Checked email, WhatsApp, Facebook and Instagram, and attending to them where need be. - Did research on how to improve the traffic to all our pages - Designed business cards, and flyers. - Researched companies and people that we can present the barrel house construction idea to. - Coordinated and marketed for Blessed to Bless foundation (Created logo and Facebook page for it.
Customer service Team Leader
Staff Leverage
11.2018 - 11.2019
 Supervised and led my customer service team with individuals from different countries and backgrounds remotely.  Created and implemented effective customer loyalty plan.  Helped in recruiting and training new customer service agents.  Created effective customer service procedures, policies and standards.  Responded to customer service issues. Scheduled meetings/ appointments with clients.  Compiled contact information lists and always updated them.  Scheduled and organized staff meetings on Skype, Zoom and Bitrix24.  Monthly trainings about customer service and support.
Social media marketing Specialist
Staff Leverage
11.2017 - 11.2019
Created and implemented marketing strategies for Staff Leverage worldwide.  Contributed to development of marketing and branding materials for both our client companies and Staff Leverage.  Created marketing strategies for all clients in need of our digital marketing services.  Managed all our clients’ social media platforms such as LinkedIn, Facebook and Instagram. This included posting and monitoring the engagement on the posts or videos.  Created grids with content to be designed for posting/ Content Marketing  Updated company websites and social media accounts.  Copy Writing i.e. wrote content for websites and social media platforms.  Quality assurance/ Proof read all the content of the company before publishing.  Created social media and marketing reports to show performance of all campaigns monthly  Researched about and used new advertising technologies to improve campaign performance.  Quarterly training on the latest digital and technology trends.
Marketing and Administration Officer
BDE Consult
11.2016 - 11.2017
Ensured that Islands Club website was maintained and up to date according to the standard measures.  Ensured visibility of Islands Club on social media and other relevant booking platforms.  Prepared a company marketing plan, social media plan and brand guidelines.  Marketed Islands Club activities physically and through social media, the website and other relevant channels and diverted online traffic to the relevant officers.  Ensured that Islands Club had internet connectivity for its clients at all times.  Ensured that all guests to the Island received all relevant information as and when required.  Made guest bookings to the Island.  Attended tourism events on behalf of the company for promotion and share experiences.  Developed innovative ideas for income generation and the smooth running of the Company.
Intern
Iway Africa
05.2016 - 07.2016
- I attained more skills such as vsat, Wimax and canopy installations, troubleshooting, terminating cables and networks. - Customer care and support. - Network administration (cisco).
Secretary
Maggie Tours and Travels international
01.2014 - 06.2014
- Reserved and booked air tickets to different destinations all over the World. - Typed and prepared all the necessary documents for the company. - Minute writing.
Skills
Hardworking; Quick learner; Detailed and oriented; Friendly; Time management; Leadership skills; able to multitask; Excellent communication skills; able to work both independently and as a team
Education . Bachelor
Computer Science
Makerere University Kampala
08.2014 - 01.2019
Network administration, Data warehousing and business intelligence, App and website development, Data bases, Programming languages
Languages
englishfluent
More information
immediately
Entebbe - Kampala - Mukono - International
Kampala
Permanent contract - Fixed-term contract - Temporary work
22.06.2022
6

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