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Last name :
***************
First name :
*******
Phone :
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Email :
******@******
Date of birth : ********
Nationality : *****
Address :
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Attached CV :

Profile details
Job category searched
» IT, new technologies
» Marketing, communication
» Telemarketing, teleassistance
» Tourism, hotel business and catering
» Airport and shipping services
» IT, software engineering, Internet
» Import-export business
» Marketing, communication, media
Professional Experience:
Digital Marketing Manager
Lighthouse German Restaurant and Accommodation
08.2021 - 02.2022
- Created and implemented marketing strategies both locally and internationally.
- Contributed to development of marketing and branding materials.
- Designed social media posts and edited pictures sent to me from Lighthouse so that we can attain better quality.
- Content marketing.
- Created and updated all the existing social media platforms such as Facebook, Instagram, Google My Business & LinkedIn.
- Posted social media posts on Instagram. Facebook, LinkedIn and Google My Business.
- Handled TripAdvisor, booking.com and Airbnb accounts
- Monitored the performance and engagement of all the posts daily on Facebook, Instagram, Google My Business and LinkedIn.
- Checked email, WhatsApp, Facebook and Instagram, and attending to them where need be.
- Did research on how to improve the traffic to all our pages
- Designed business cards, and flyers.
- Researched companies and people that we can present the barrel house construction idea to.
- Coordinated and marketed for Blessed to Bless foundation (Created logo and Facebook page for it.
Customer service Team Leader
Staff Leverage
11.2018 - 11.2019
Supervised and led my customer service team with individuals from different countries and
backgrounds remotely.
Created and implemented effective customer loyalty plan.
Helped in recruiting and training new customer service agents.
Created effective customer service procedures, policies and standards.
Responded to customer service issues.
Scheduled meetings/ appointments with clients.
Compiled contact information lists and always updated them.
Scheduled and organized staff meetings on Skype, Zoom and Bitrix24.
Monthly trainings about customer service and support.
Social media marketing Specialist
Staff Leverage
11.2017 - 11.2019
Created and implemented marketing strategies for Staff Leverage worldwide.
Contributed to development of marketing and branding materials for both our client companies
and Staff Leverage.
Created marketing strategies for all clients in need of our digital marketing services.
Managed all our clients’ social media platforms such as LinkedIn, Facebook and Instagram. This
included posting and monitoring the engagement on the posts or videos.
Created grids with content to be designed for posting/ Content Marketing
Updated company websites and social media accounts.
Copy Writing i.e. wrote content for websites and social media platforms.
Quality assurance/ Proof read all the content of the company before publishing.
Created social media and marketing reports to show performance of all campaigns monthly
Researched about and used new advertising technologies to improve campaign performance.
Quarterly training on the latest digital and technology trends.
Marketing and Administration Officer
BDE Consult
11.2016 - 11.2017
Ensured that Islands Club website was maintained and up to date according to the standard
measures.
Ensured visibility of Islands Club on social media and other relevant booking platforms.
Prepared a company marketing plan, social media plan and brand guidelines.
Marketed Islands Club activities physically and through social media, the website and other
relevant channels and diverted online traffic to the relevant officers.
Ensured that Islands Club had internet connectivity for its clients at all times.
Ensured that all guests to the Island received all relevant information as and when required.
Made guest bookings to the Island.
Attended tourism events on behalf of the company for promotion and share experiences.
Developed innovative ideas for income generation and the smooth running of the Company.
Intern
Iway Africa
05.2016 - 07.2016
- I attained more skills such as vsat, Wimax and canopy installations, troubleshooting, terminating cables and networks.
- Customer care and support.
- Network administration (cisco).
Secretary
Maggie Tours and Travels international
01.2014 - 06.2014
- Reserved and booked air tickets to different destinations all over the World.
- Typed and prepared all the necessary documents for the company.
- Minute writing.
Skills
Hardworking; Quick learner; Detailed and oriented; Friendly; Time management; Leadership skills; able to multitask; Excellent communication skills; able to work both independently and as a team
Education . Bachelor
Computer Science
Makerere University Kampala
08.2014 - 01.2019
Network administration, Data warehousing and business intelligence, App and website development, Data bases, Programming languages
Languages
english›fluent
More information
immediately
Entebbe - Kampala - Mukono - International
Kampala
Permanent contract - Fixed-term contract - Temporary work
22.06.2022
6
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